Shipping policy
Shipping Policy – Xee Mall
Last updated: January 2026
At Xee Mall, we are committed to delivering your orders quickly, safely, and reliably across the United Arab Emirates (UAE).
Shipping Locations
We currently ship within the UAE only.
Order Processing Time
- Orders are processed within 1–2 business days (excluding weekends and public holidays)
- Once shipped, you will receive a confirmation notification
Delivery Time
- Estimated delivery time: 2–4 business days
- Delivery timelines may vary depending on location and courier services
Please note: Delivery times are estimates and may be affected by external factors beyond our control.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across the UAE.
- Please ensure someone is available at the delivery address
- Payment must be made at the time of delivery
Shipping Charges
- Shipping charges (if applicable) are clearly displayed at checkout
- Any applicable fees will be shown before order confirmation
Delays
While we aim for timely delivery, Xee Mall is not responsible for delays caused by:
- Courier service issues
- Weather conditions
- Public holidays or peak periods
- Incorrect or incomplete address details
Incorrect Address
Please ensure your shipping information is accurate and complete.
Xee Mall is not responsible for delays, failed deliveries, or lost packages due to incorrect address details provided by the customer.
Contact Us
For any shipping-related inquiries, feel free to contact us:
📧 contact@xeemall.com
📍 Ras Al Khor Industrial Area, Dubai, United Arab Emirates